[New Arrival] Cleytro XC20

Cleytro XC20 Electric Bike - The True Outdoor Riding Companion

48V 15.6Ah Super Lithium Battery

High-Performance Safety System

20 x 3.0 Inch Fat Snow Tires

Brand: Cleytro

Model: XC20, Range: 25-62 Miles

Suitable Age: Adults

Maximum Weight Capacity: 200KG

Product Dimensions: 55.5 Inches (L) x 11 Inches (W) x 26 Inches (H)

Number of Wheels: 2

Model: XC20

Wheel Material: Rubber

Frame Material: Alloy Steel

Can I ride my electric scooter on the road?

Our electric scooters are better suited for off-road riding. We do not recommend riding them on city streets. If you must ride them on city streets, please turn off the power or keep your speed below 25 km/h.

What is your shipping policy?

Tifgalop offers shipping within the United States via FedEx, UPS, DHL, and DPD. There are no taxes or fees. In-stock orders typically ship within 2 business days unless otherwise stated on the product page. Please allow 2-8 business days for delivery. All shipping dates provided by Tifgalop are estimates. For more shipping information, please email support.eu@tifgalopbike.com. We will contact you within 24 hours.

What is your warranty policy?

All Tifgalop bicycles and scooters come with a one-year warranty from the date you receive the bicycle, covering defects in materials and/or workmanship (excluding all free accessories). We will replace any parts that are defective or damaged in terms of materials and/or workmanship (including damage caused during shipping). We recommend contacting us at support@tifgalopbike.com before filing a warranty claim.

What is your return and exchange policy?

We offer a 14-day exchange service. If the product is defective or damaged, please send photos or videos of the damage to customer service within 14 days of receiving the goods, and we will replace or compensate for the damaged parts. We will cover the return shipping costs; for returns due to non-quality issues, the customer will bear the return shipping costs.

Do you support local self-pickup?

Local self-pickup is not supported.

How long does it take to fully charge the battery?

6-10 hours.

How long will it take for my package to arrive?

Normally, your order will be shipped within one business day after placing the order, and package delivery time is approximately 2-8 days.

Is my Tifgalop electric scooter or e-bike pre-assembled?

Please follow our assembly instructions. What is the maximum speed for each PAS level?

PAS1: 8 km/h; PAS2: 15 km/h; PAS3: 25 km/h. If you require a higher speed limit, please contact customer service: sales.eu@tifgalopbike.com